Privacy Policy

1. Who we are

Timi Yoga provides yoga classes, private sessions, packages, gift certificates, and related services in Malta.

For privacy questions, you can contact us at admin@timi-yoga.com.

2. Information we collect

We may collect the following information:

3. How we use your information

We use your information to:

• create and manage your account
• process bookings, packages, payments, credits, and account balance
• send booking confirmations, reminders, updates, and service-related messages
• manage cancellations, attendance, refunds, receipts, and support requests
• respond to enquiries
• improve our website and services
• send occasional studio news or offers, where you have given consent
• comply with legal, tax, accounting, and security obligations

4. Marketing communications

Where you have opted in, we may use your email address to send occasional studio news, class announcements and offers. You can change this preference through your account or contact us at any time.

Service-related messages, such as booking confirmations, class reminders, payment updates, and important account notices, are not marketing messages and may still be sent where necessary to provide the service.

5. Payments

Payments may be processed through third-party payment providers.

Timi Yoga does not store full card details. Payment providers may process payment information according to their own privacy and security terms.

6. Sharing your information

We do not sell your personal information.

We may share information only where necessary with:

• booking, website, hosting, email, or payment service providers
• instructors or staff where needed to manage bookings and classes
• accountants, legal advisers, or professional service providers
• public authorities where required by law

7. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including account management, bookings, receipts, legal obligations, tax records, dispute handling, and service improvement.

If you close your account, we may still retain certain information where required for legal, accounting, tax, fraud-prevention, or legitimate business reasons.

8. Your rights

Depending on applicable law, you may have the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of your information
• object to certain uses of your information
• withdraw marketing consent
• request a copy of certain information
• lodge a complaint with a data protection authority

To make a request, contact us at admin@timi-yoga.com.

9. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

No online system is completely secure, so we cannot guarantee absolute security.

10. Cookies and similar technologies

Our website uses cookies and similar technologies to keep the site functional, remember your cookie choices, support account login, and improve the service.

Necessary cookies are always used. Optional cookies are used only with your consent.

11. Children

Timi Yoga services are intended for adults unless otherwise stated.

If classes are offered to minors, a parent or legal guardian may be required to create the account, make bookings, provide consent, and accept the relevant terms.

12. Changes to this policy

We may update this Privacy Policy from time to time.

When we make material changes, we will update the version number and effective date. Continued use of the website or services after changes are published means the updated policy applies.

13. Contact

For questions about this Privacy Policy or how your information is handled, contact:

Timi Yoga
admin@timi-yoga.com